Please read these terms carefully before using our website and services. By accessing this site, you agree to be bound by the following terms and conditions.
By accessing and using the website operated by Digital Smart Home Solution UK Ltd ("Company," "we," "us," or "our"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree with any provision of these Terms, you must discontinue your use of this website immediately.
These Terms constitute a legally binding agreement between you and Digital Smart Home Solution UK Ltd. They apply to all visitors, users, and anyone who accesses or uses our website, including its content, features, services, and any associated sub-pages.
You must be at least 18 years of age to use this website and our services. By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements. If you are accessing the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Your continued use of this website following the posting of any changes to these Terms constitutes acceptance of those changes. We encourage you to review these Terms periodically for updates.
Digital Smart Home Solution UK Ltd provides AI-powered energy management solutions designed for residential properties across Canada. Our services encompass the development, configuration, and implementation of intelligent systems that monitor, analyze, and optimize home energy consumption, including electricity usage and heating management.
The scope of our services includes, but is not limited to:
Our website serves as an informational platform describing these services and provides mechanisms for prospective clients to submit inquiries and consultation requests. The information published on this website does not constitute a binding offer unless a separate service agreement is executed between you and the Company.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. The availability of specific services may vary depending on your location within Canada and the technical requirements of your property.
When using this website, you agree to comply with all applicable local, provincial, federal, and international laws and regulations. You shall use the website only for lawful purposes and in a manner consistent with these Terms.
You agree not to engage in any of the following prohibited activities:
You are responsible for ensuring that all information you provide through our website is accurate, complete, and current. If you submit a consultation request or contact form, you are responsible for the accuracy of the details you provide.
All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, software, data compilations, and the design, selection, and arrangement thereof, is the exclusive property of Digital Smart Home Solution UK Ltd or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
The Company name, logo, and all related product and service names, design marks, and slogans are trademarks of Digital Smart Home Solution UK Ltd. You may not use these marks without our prior written permission.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use this website for your personal, non-commercial use only. This license does not include the right to:
Any unauthorized use of our intellectual property terminates the license granted by these Terms and may violate copyright, trademark, and other applicable laws.
This website and all content, services, and information provided herein are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied.
Digital Smart Home Solution UK Ltd makes no representations or warranties regarding the accuracy, completeness, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is strictly at your own risk.
We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
Energy savings and system performance discussed on this website are based on typical scenarios and should not be construed as guarantees. Actual results vary depending on home insulation, equipment condition, local climate, usage habits, and utility rate structures. Specialists referenced on this website participate as invited experts, and you retain full responsibility for all decisions regarding your home systems and equipment.
To the fullest extent permitted by applicable law, Digital Smart Home Solution UK Ltd, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall the total aggregate liability of Digital Smart Home Solution UK Ltd for all claims arising out of or related to the use of this website or our services exceed the greater of: (a) the amount you have paid to the Company in the twelve (12) months preceding the claim, or (b) one hundred Canadian dollars (CAD $100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you in full. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless Digital Smart Home Solution UK Ltd, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to reasonable legal fees) arising from:
This indemnification obligation will survive the termination of these Terms and your use of this website. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with the Company in asserting any available defenses.
This website may contain links to external websites or services that are not owned or controlled by Digital Smart Home Solution UK Ltd. These links are provided for your convenience and informational purposes only.
We have no control over, and assume no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or services. We do not endorse and are not responsible or liable for any content, advertising, products, services, or other materials available on or through any third-party websites.
Your interactions with any third-party website are solely between you and that third party. We encourage you to review the terms of service and privacy policies of any external websites you visit. Access to third-party websites through links on our site is at your own risk.
Your privacy is important to us. Our collection and use of personal information in connection with your access to and use of this website is described in our Privacy Policy, which is incorporated into these Terms by reference.
By using this website, you consent to the collection and use of your information as outlined in the Privacy Policy. The Privacy Policy explains what data we collect, how we use it, with whom we share it, and what rights you have regarding your personal information. We encourage you to read the Privacy Policy thoroughly before submitting any personal data through our website.
If you submit personal information through our contact or consultation request forms, that data will be processed in accordance with the purposes described in our Privacy Policy. You may request access to, correction of, or deletion of your personal data at any time by contacting us at the email address provided in this document.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Digital Smart Home Solution UK Ltd is registered in England, and the Company's registered office is located at 8 Exwick Villas, Exwick Road, Exeter, Devon, EX4 2AS, England.
Any legal proceedings arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales. You irrevocably consent to the exercise of personal jurisdiction by such courts and waive any objection to venue in such courts.
For users located in Canada, nothing in these Terms shall be interpreted to diminish your rights under the applicable consumer protection legislation of your province or territory. Where mandatory local consumer protection laws apply, those laws will take precedence over conflicting provisions of these Terms, but only to the minimum extent required by applicable law.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of our website and services ("Dispute"), you agree to first attempt to resolve the Dispute informally by contacting us at [email protected]. We will make reasonable efforts to address your concern within thirty (30) days of receiving your written notice.
If the Dispute cannot be resolved informally within thirty (30) days, either party may pursue formal resolution. Any unresolved Dispute shall be submitted to binding arbitration administered by a mutually agreed-upon arbitrator in accordance with the arbitration rules applicable in England and Wales. The arbitration shall be conducted in Exeter, England, unless both parties agree to a different location.
The arbitrator's decision shall be final and binding on both parties and may be enforced in any court of competent jurisdiction. Each party shall bear its own costs and fees associated with the arbitration, unless the arbitrator determines otherwise. You agree that any Dispute resolution proceedings will be conducted only on an individual basis and not as part of any class, consolidated, or representative action.
Digital Smart Home Solution UK Ltd reserves the right to suspend, restrict, or terminate your access to this website at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:
Upon termination, your right to use the website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
You may also cease using this website at any time. If you wish to request the deletion of any personal data collected during your use of this website, please contact us at the email address provided in Section 14.
Digital Smart Home Solution UK Ltd reserves the right to modify or replace these Terms at any time, at our sole discretion. When we make material changes, we will provide notice by posting the updated Terms on this page and updating the "Last Updated" date at the top of this document.
We will provide at least fourteen (14) days' advance notice before any material changes take effect. Notice may be provided through a banner on the homepage of our website, direct email communication (if we have your email address on file), or prominent display on this Terms of Service page.
Your continued use of the website after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you should stop using the website. We recommend reviewing this page periodically to stay informed of any updates.
Changes to these Terms will not apply retroactively and will become effective no sooner than fourteen (14) days after they are posted, except for changes addressing new functions or features of the website, or changes made for legal reasons, which may become effective immediately.
If you have any questions, concerns, or comments regarding these Terms of Service, please contact us using the information below:
We aim to respond to all inquiries regarding these Terms within ten (10) business days. For urgent matters related to account access or security concerns, please indicate the urgency in your subject line.
Changes to these Terms are communicated via a homepage banner at least 14 days before taking effect.